Livro de Reclamações Electrónico

In compliance with Portuguese Law no. 74/2017, of 21 July and Law no. 156/2005 of 15 September, we allow our customers to file complaints with the competent authorities using “Livro de Reclamações Electrónico”.

We strive to satisfy our customers in the best possible way.  Whenever there is a problem during the purchase or delivery processes. We suggest that you read our Terms & Conditions as well as contact us by e-mail ( before filing a complaint.

Access “Livro de Reclamações Electrónico” on